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Company Policies

ICC maintains a number of policies which are detailed below and divided into three categories.


1.   Company Confidential Policies include:

  • Anti-corruption and Bribery Policy
  • Health and Safety Policy
  • Equal Opportunities Policy
  • Whistleblowing Policy
  • Data Protection Policy
  • Electronic Information
  • Communications Systems Policy
  • Social Media Policy.

Whilst these policies are identified as Company Confidential they, are available for inspection at our companies' offices, if appropriate. 


2.   Public Policies include:

Privacy Policy 

Upon registration users are required to provide full name, street address, e-mail address and password. This information is used to manage the access to sensitive member-specific information such as account balance, member profile, and eligibility for certain services and benefits provided by either ICC Networks its partners or affiliates.  Users’ correct full name and postal address are required for payment processing and verification.  A valid email address is required to provide value-added services ICC Networks will not distribute user information to third-party companies without users’ explicit permission.

Cookies Policy

Cookies are tiny text files written on a user's computer. ICC Networks uses cookies to customize services for its users. As per our Terms of Service, upon registration, all users grant to ICC Networks.com their explicit permission to create and manage cookies to personally identify users and render its services. The users have the option to decline cookies by changing the security setting of their browser, or by manually deleting cookie files. 

For more information about cookies, our users may visit http://www.cookiecentral.com

Children and Minors Policy

ICCNetworks.com does not sell products or services for purchase by children. ICC Networks does not knowingly solicit or collect customer identifiable information from children or teenagers under the age of fourteen. In addition, ICC Networks will not knowingly link to any third party web site that solicits or collects customer identifiable information from minors. If you believe that a minor has disclosed personally identifiable information to ICC Networks, please contact us at privacy@iccnetworks.com so that the information can be removed.

Security Policy

ICC Networks and it associated partners, have security measures in place to protect the loss, misuse, and alteration of the information under our control. We use industry standard procedures and processes, such as firewall, proxies, encryption and monitoring to prevent abuse of our network and its data. Access to user's data is limited to Database Administrators and Customer Service Representatives only. There are several measures implemented to control access to the data, based on login passwords, NT and UNIX file access permissions, and IP address permissions. 

For questions regarding the specific security measures in place, please contact us at privacy@iccnetworks.com. For safety, we suggest that users protect their account passwords, log out, and close their browsers when away from their computers. 

If we decide to change our Privacy Policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point, we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users via e-mail. Users will be offered whether or not we can use their information in a different manner. We will use information in accordance with the privacy policy under which the information was collected.

Account Information Policy 

ICC Networks will do its best to honour requests from customers for account information, for example, name, address, company, or billing information. The customer is responsible for ensuring that the information on file with ICC Networks is current and accurate.

Spam Policy

ICC Networks has zero tolerance for spam. Spam complaints will be dealt with seriously and can result in losing ICC Networks privileges. ICC Networks Spam Policy

For questions regarding this privacy statement, or the practices of this site, please send an email to privacy@iccnetworks.com or write to: 

ICC Networks Ltd
Monarch House
7 Queen Street 
LS1 2TW
LEEDS
UK

Company Registration Number: 5755098

3.   Staff Policies include:

The following additional company policies form part of the ICC Staff Handbook and include: Expenses Policy, Anti-harassment and Bullying Policy, Sickness Absence Policy, Maternity Policy, Paternity Policy, Adoption Policy, Parental Leave Policy, Time Off for Dependents Policy, Flexible Working Policy, Homeworking Policy, Time Off for Training Policy, Time Off for Public Duties Policy, Adverse Weather and Travel Disruption Policy, No-smoking Policy, Stress Policy, Substance Misuse Policy and full Redundancy and Retirement Policies.

These policies are available to our staff online. 


Contact us

+55 1139584807
+61 261452530
+85 258084344
+97 316199869
+44 2035000555
+1 2025039992
+27 105003947
+49 69120074074

 

e: sales@iccnetworks.com
w: www.iccnetworks.com

New - 2019

ICC Networks flagship service Active SoftSwitch.v5 sails into 2018 with Full Geo Redundancy, BGP Routing and with its PortaOne upgrade to MR65 due in June 2020.


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