Solution: Call Shop Services

Low Cost entry, but great flexibility

PortaOne’s VoIP-based Callshop solutions are attractive to customers for their low entry cost (no need for significant additional investment) and great flexibility. Internet Café/Callshop owners can offer users prepaid and/or post paid calling, as well as issue their own calling cards.

Who is it for?

♦ Callshops currently working with old circuit switch technologies who are aiming to reduce their costs and upgrade their systems,
♦ Internet cafés looking to increase their range of services and bring in more customers
♦ International universities where students frequently call home/abroad
♦ ITSPs/carriers interested in providing outsourced/hosted services for Internet Cafes/Callshops

How does it work?


The main revenue stream for Internet Café/Callshop owners comes from calls generated in phone booths or via clients installed on PCs. Here is a step-by-step scenario:

♦ An Internet Café/Callshop customer enters a phone booth and places a call by dialling the destination number directly.
♦ Alternatively, the call can be placed using a softphone client installed on a PC.
♦ PortaBilling100 identifies the phone booth, keeps track of call details, and calculate the corresponding call charges. The software is monitored by the operator via a PC.
♦ Upon call completion, the operator presents the caller with a bill for the call(s) he/she has made, according to the rates for each country called.

Key Features

PortaOne’s VoIP-based Internet Café/Callshop solution includes (but is not limited to) the following main features:

♦ An unlimited number of callshops may be operated using a single installation (Callshop chain model)
♦ Call rates are flexible, and are predefined in the billing software (PortaBilling100) by the Internet Cafe/Callshop owner
♦ Compatibility with most existing VoIP carriers (H323 or SIP)
♦ Instant generation of CDRs per phone booth
♦ Instant invoice generation per phone booth/call
♦ Analysis tools and report generation by period, traffic/charges, VOIP carrier, destination country/city, revenues, and profitability
♦ Fully compliant with the Visa security standard