Solution: Enterprise Services

Business to Business VoIP Centrex + + +

With services like Centrex and Virtual Office, business customers can communicate more efficiently while retaining their existing technology and phone numbers. Using a high-speed Internet connection, users are able to customize features and control settings online and in real time, from anywhere in the world. Dramatically lower calling costs, simplified billing and a wide array of business-friendly features are the key to the success of VoIP enterprise telephony services.

Who is it for?

♦ Small businesses serving customers with long-distance communication needs
♦ Enterprises whose customer base and/or staff includes a substantial traveling sales force
♦ Large-sized corporations with geographically dispersed locations
♦ Any mid-or large-sized company without sufficient reception staff to take personal messages for employees
♦ Telecom companies interested in providing telephone connectivity to remote offices/communities
♦ Companies competing with local telecoms by offering enhanced 3rd generation services (Centrex, IP PBX, follow-me, mobility, etc.)

How does it work?

♦ The caller dials the desired local or long-distance number directly. The call is then sent over the company’s high-speed Internet connection via a VoIP gateway or the company’s existing PBX.
♦ When dialing a number within the same enterprise, abbreviated dialing is also available.
♦ Once the call is completed, it is charged to the company’s account balance.
♦ Users (administrators and/or individual employees) may log in to the account self-provisioning interface at any time to access service usage and call history (xDRs/CDRs), payment information, language options, and many other features.

Key Features

♦ Both pre-paid and post-paid calling services can be offered; the latter model is preferable for most enterprises
♦ Allows transparent migration; users may retain their current telephone numbers and extensions, or else integrate their existing PBX system.
♦ Centrex - enhanced business-class phone features for very large office phone systems and/or digital phones, with no equipment upgrade or installation required (standard features include call forwarding, caller ID, call waiting, call transfer, and other class features).
♦ Virtual Office/IP PBX (Internet Protocol Private Branch Exchange) - answers, screens and routes calls to virtually any location, provides company staff with unified virtual extension numbers, and processes large volumes of calls simultaneously.
♦ PortaUM Auto Attendant - a voice response unit that answers phones and performs operator/receptionist duties (transferring calls to extensions within the company’s phone system, screening calls, offering callers directory assistance for the correct extension).
♦ Fully compliant with the Visa security standard.
♦ Toll free, original line information, roaming.