Solution: Residential Services

Worldwide White Branded VoIP Service Management

Dramatically lower calling costs, simplified billing and a wide array of user-friendly features are the key to the popularity of residential Internet telephony services. This in turn makes them attractive for ITSPs and other carriers seeking to extend their present operations and increase revenues.

Who is it for?

♦ ITSPs entering new residential and retail markets (where the telecommunications market has been deregulated)
♦ Companies launching Vonage-like services.
♦ Carriers looking for enhanced profit from increased wholesale traffic.
♦ Service providers who wish to extend their existing VoIP services.
♦ Companies competing with local telecoms by offering enhanced 3rd generation services (follow-me, mobility, etc.)

How does it work?

♦ The provider assigns the end user a local or international telephone number (DID) so the user can place and receive calls.
♦ The caller dials the desired local or long-distance number directly. The call is then sent over the customer’s high-speed Internet connection.
♦ Once the call is completed, it is charged to the caller’s account balance.
♦ Users may log in to the account self-provisioning interface at any time to access service usage data and call history (xDRs/CDRs), payment information (credit card info), language options, and many other features.

Key Features

♦ Standard features such as call waiting, call forwarding, call transfer, caller ID and three-way calling, as well as optional features like voicemail and web-based email (their popularity with users means excellent revenue-generating potential).
♦ Users may retain their current analogue telephone numbers.
♦ Utility for remote bulk configuration of end users’ SIP user agents (Cisco ATA, Sipura, Grandstream).
♦ Customizable, wizard-driven call rating, including peak and off-peak periods.
♦ Unlimited number of accounts hosted by the system.
♦ Easy management of accounts and batches.
♦ In-depth analysis per VoIP carrier based on traffic and generated revenues.
♦ Comprehensive and customizable reporting functions allowing service providers to track all types of call information (by destination, time, ASR, etc.).
♦ E-commerce module credit card payment, web subscription; fully compliant with the Visa security standard.